Features:  

Amazon.com’s enormous selection could make shopping for pet supplies at amazon.com a daunting task if it weren’t for some excellent organizational tools. Initial searches can be narrowed by type of pet, product category, color, brand, price, available discounts and even seller. There’s even an option to include out of stock merchandise in search results. Searches can be narrowed further following each choice. Of course, if you already know what you want, it’s simply a matter of typing the item into the search box.

Payment Options:  

Amazon.com accepts most major credit cards as payment and though they don’t specifically accept checks, there is an option to provide checking account information and have a withdrawal made directly from any ACH enabled checking account. Amazon.com gift cards and certificates are popular gift items so it’s nice that they can also be used for pet supplies as well as other amazon.com merchandise categories.

Though it doesn’t apply to many very bulky or heavy items, most notably food products, free super saver shipping is available on most orders totaling $25.00 or more.

Security:  

Amazon.com employs Secure Sockets Layer (SSL) encryption to protect any personal information as it is transmitted. Accounts are password protected and billing addresses are verified with credit card issuers. They provide extensive explanations of how they use personal information that is gathered in the normal course of business and give detail information about how the information is used. Amazon.com, as a premier provider of goods and services online, has a well established reputation for maintaining account security.

Customer Support:  

New, unopened items sold and fulfilled by Amazon.com can be returned within 30 days of delivery for a full refund. Visit the return center to exchange merchandise. Since the amazon.com web site offers items for sale by third parties, it can be important to know who the actual seller is; nonetheless, the condition of items purchased and timely delivery are guaranteed under the amazon.com A-to-Z Guarantee policy.

Much has been written about amazon.com as the most pervasive presence in the world on e-commerce. Though lacking some of the charm and single-minded dedication to pets, the company offers a tremendous selection of pet supplies at generally competitive prices and with proven reliability. To see how amazon.com compares to other top rated online sellers of pet supplies, take a look at our reviews of PetSmart, PETCO and Dog.com.